Launch checklist: selling online in Sri Lanka with WooCommerce
Updated · Anagathacommerce
Quick answer
Before launching a WooCommerce store in Sri Lanka, connect your domain with SSL, set your store address and LKR currency, enable payment methods such as card and cash on delivery, configure island-wide delivery rates, add clear refund and privacy policies, make sure order emails arrive, and test a full order end to end.
Store basics
- Domain connected and loading over HTTPS.
- Store address, country and LKR currency set in Store settings.
- Logo, contact details and opening hours visible.
Payments
- Card payments through a local gateway, and cash on delivery if you offer it.
- Bank transfer instructions if you accept it.
- Test a real payment of a small amount.
Delivery
- Delivery zones and rates (Colombo, island-wide, free delivery threshold).
- Clear delivery times on product pages.
Policies
- Refund and return policy, privacy policy and terms on your site — required for card payments and builds trust.
- Order confirmations arrive in the inbox (not spam): verify your sending domain with DKIM and SPF.
Products
- Clear photos, prices, stock levels and categories.
- A first coupon for launch, such as a welcome discount.
Final test
Place a full order on mobile: add to cart, pay, receive the email, mark it completed in the dashboard.
Frequently asked questions
Do I need a business registration to sell online?
Requirements depend on your business. Card payment gateways usually ask for business registration documents during onboarding.
Should I offer cash on delivery?
Many Sri Lankan shoppers prefer it; offering it alongside card payments can increase orders.
Try the dashboard with a sample store
No sign-up needed.